Marketing automation
Salesforce Marketing Cloud
Salesforce's family of marketing products for email, mobile messaging, journeys and B2B automation.
Marketing Cloud groups several Salesforce products: the newer Marketing Cloud Next editions (Growth and Advanced), Marketing Cloud Engagement for high-volume email and mobile messaging, and Account Engagement for B2B automation. Editions are priced per org per month and billed annually, with message and contact allowances. Security attestations are published per product on Salesforce's compliance site.
Where it shines
- Publishes per-edition prices with included email, mobile message and contact volumes.
- SOC 2 reports and ISO/IEC 27001 certification are listed for Marketing Cloud products.
Check before signing
- Several products share the Marketing Cloud name, each with its own pricing and compliance scope.
- Entry editions are billed annually per org rather than monthly.
- SOC 2 reports are provided on request through the account executive.
What it offers
- Objectives
- Disciplines
- Markets
- Global
- Attestations
- SOC 2 reportISO/IEC 27001Each one cites its source below.
Technical details
- Category
- Marketing automationEmail marketingMessaging marketing
- Deployment
- Cloud (SaaS)
- Pricing model
- Flat plans
Something is listed only when it can be checked. A connection we could not confirm is left off, and Find your stack then credits a public API at half weight.
Our six checks
- Transparency: met
- Interfaces: not known yet
- Delivery: met
- Consent: not known yet
- Data: met
- Commercial terms: not known yet
- TransparencyMet
Pricing and terms are published.
Publishes edition prices with message and contact allowances, in several currencies.
- InterfacesNot assessed
An API, data export and integrations are documented.
Not checked against a source for this listing.
- DeliveryMet
What the product claims to do is documented.
Product help and a security, privacy and architecture document are public.
- ConsentNot assessed
Consent and preference management is built in.
Not checked against the vendor's own documentation for this listing.
- DataMet
Data ownership, residency and export on exit are stated.
Documents data residency choices on its Hyperforce infrastructure; scope differs by product and region.
- Commercial termsNot assessed
No hidden lock-in in the commercial terms.
Editions are billed annually; exit terms were not checked.
Not assessed is not a failure — it means we have not checked yet. Methodology
Evidence
Sources
- Marketing Cloud Software PricingTo re-check
- Marketing Cloud Engagement PricingTo re-check
- SOC 2 - Salesforce Compliance SiteTo re-check
- Marketing Cloud - Engagement (Hyperforce) - Salesforce Compliance SiteTo re-check
- Salesforce Marketing Cloud Security, Privacy and ArchitectureTo re-check
- Data Residency (Hyperforce)To re-check
Every attribute
The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.
Identity
Fit
Capabilities
Commercial
| Pricing models | Flat plans | |
|---|---|---|
| Free tier | No | |
| Starting price | US$1,500.00 (October 2026) | |
| Published contract terms | Not recorded |
Trust
The community
| "Looks right" confirmations | 0 | |
|---|---|---|
| Community experiences | 0 |
Experiences and ratings
Share your experienceNo experiences with Salesforce Marketing Cloud yet. Used it? Yours could be the first.
Experiences are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not share an experience of a product you work for, sell, compete with or are paid to promote.
Profile shape
- Disciplines
- 33
- Reach
- 100
- Connectors
- 0
- Features
- 0
- Price clarity
- 100
- Criteria shown
- 50
Breadth measures from recorded facts — not a quality score.
Alternatives