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Customer engagement and messaging

MoEngage

Customer engagement platform for cross-channel campaigns and journeys, priced by monthly tracked users.

  • Platform
  • moengage.com
  • Sold worldwide, with data centres in several regions
  • Reviewed October 2026
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MoEngage runs cross-channel campaigns and customer journeys for consumer brands. Its own articles describe pricing based on monthly tracked users, with Growth and Enterprise tiers, but no price list is published on its site. The company states ISO/IEC 27001:2022 certification, a SOC 2 Type 2 attestation and CSA STAR.

Where it shines

  • States ISO/IEC 27001:2022 certification and a SOC 2 Type 2 attestation.
  • Also states CSA STAR, ISO 27701 and ISO 22301.

Check before signing

  • No published price list; figures in its own articles vary.
  • Data-centre locations differ between its pages, so confirm the region before signing.

What it offers

Markets
Global
Attestations
SOC 2 reportISO/IEC 27001Each one cites its source below.
Technical details
Category
Messaging marketingMarketing automation
Deployment
Cloud (SaaS)

Something is listed only when it can be checked. A connection we could not confirm is left off, and Find your stack then credits a public API at half weight.

Our six checks0 of 6 shown by a source
  • Transparency: not met
  • Interfaces: not known yet
  • Delivery: not known yet
  • Consent: not known yet
  • Data: not known yet
  • Commercial terms: not known yet
Criteria: 0 / 6 met.
Medium confidence
  • TransparencyNot met

    Pricing and terms are published.

    No price list is published on its site; its articles describe tiers without fixed prices.

  • InterfacesNot assessed

    An API, data export and integrations are documented.

    Not checked against a source for this listing.

  • DeliveryNot assessed

    What the product claims to do is documented.

    Product documentation was not checked for this listing.

  • ConsentNot assessed

    Consent and preference management is built in.

    Not checked against the vendor's own documentation for this listing.

  • DataNot assessed

    Data ownership, residency and export on exit are stated.

    Describes data centres in several regions, but its pages list different locations.

  • Commercial termsNot assessed

    No hidden lock-in in the commercial terms.

    Contract and exit terms were not checked for this listing.

Not assessed is not a failure — it means we have not checked yet. Methodology

EvidenceSources: 5

Sources

  1. MoEngage: Scalable Martech with Top Data Privacy & SecurityMoEngage, accessed 2026-10To re-check
  2. MoEngage Sets the Standard: First Customer Engagement Platform to Achieve ISO 27001:2022 CertificationMoEngage, accessed 2026-10To re-check
  3. MoEngage Achieves SOC 2 Type 2 and CSA STAR AttestationsMoEngage, accessed 2026-10To re-check
  4. What Is MoEngage? Features, Uses, Reviews, and PricingMoEngage, accessed 2026-10To re-check
  5. Product OverviewMoEngage, accessed 2026-10To re-check
Every attribute24 recorded · 27 not yet

The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.

Identity

TypePlatform
CategoriesMessaging marketing, Marketing automation
FoundedNot recorded
HeadquartersNot recorded
OwnershipNot recorded
Parent companyNot recorded
Stock tickerNot recorded
Open sourceNo
Added byIMC Report team

Fit

ObjectivesRetention and loyalty
DisciplinesMessaging marketing, Email marketing
Number of disciplines2
SuitsMarketing operations
Company sizesNot recorded
IndustriesNot recorded
MarketsGlobal
Reach100/100
Interface languagesNot recorded
Support languagesNot recorded

Capabilities

FeaturesNot recorded
Public APINot recorded
WebhooksNot recorded
Full data exportNot recorded
AI featuresNot recorded
Connects toNot recorded
Number of connectorsNot recorded
DeploymentCloud (SaaS)
Can run on your own serversNo
AvailabilityGenerally available

Commercial

Pricing modelsNot recorded
Free tierNot recorded
Starting priceOn request
Published contract termsNot recorded

Trust

TransparencyNot met
InterfacesNot recorded
DeliveryNot recorded
ConsentNot recorded
DataNot recorded
Commercial termsNot recorded
Checks met0
AttestationsSOC 2 report, ISO/IEC 27001
Data residencyNot recorded
Accessibility statementNot recorded
Public status pageNot recorded
Security pageYes
How much we've checkedMedium
Sources5
Last reviewedOctober 2026

Recognition

Analyst recognitions0

The community

"Looks right" confirmations0
Community experiences0

Experiences and ratings

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Profile shape
DisciplinesReachConnectorsFeaturesPrice clarityCriteria shownMoEngage
Disciplines
33
Reach
100
Connectors
0
Features
0
Price clarity
0
Criteria shown
0

Breadth measures from recorded facts — not a quality score.