Social media management
Hootsuite
Schedules posts, handles social messages and reports on social accounts from one place.
Hootsuite is a social media management suite for publishing, customer care, employee advocacy and listening. In June 2026 it regrouped its products under the name Social OS (Perch for publishing, Nest for care, Parliament for advocacy and Lumen by Talkwalker for listening), with an AI layer called Wisdom. It acquired Talkwalker in 2024.
Where it shines
- Publishes its entry prices.
- States SOC 2 Type II and ISO/IEC 27001 in its trust centre and offers a data processing addendum.
- Documents public REST APIs for publishing, inbox and analytics.
Check before signing
- Product names changed in June 2026 (Social OS: Perch, Nest, Parliament, Lumen), so older guides may use other names.
- The SOC 2 report is shared with Enterprise customers or under a non-disclosure agreement.
What it offers
- Objectives
- Disciplines
- Markets
- Global
- Attestations
- SOC 2 reportISO/IEC 27001GDPR (DPA offered)Each one cites its source below.
Technical details
- Category
- Social media managementSocial listening
- AI features
- AI agents
- Deployment
- Cloud (SaaS)
- Pricing model
- Per user
Something is listed only when it can be checked. A connection we could not confirm is left off, and Find your stack then credits a public API at half weight.
Our six checks
- Transparency: met
- Interfaces: met
- Delivery: met
- Consent: not known yet
- Data: not known yet
- Commercial terms: met
- TransparencyMet
Pricing and terms are published.
Publishes plan prices (Standard, Professional, Advanced) with monthly and annual billing; Enterprise is quoted.
- InterfacesMet
An API, data export and integrations are documented.
Documents REST APIs for publishing, inbox and analytics on its developer site.
- DeliveryMet
What the product claims to do is documented.
Plan contents and API capabilities are described on public pages.
- ConsentNot assessed
Consent and preference management is built in.
Not shown in the sources checked.
- DataNot assessed
Data ownership, residency and export on exit are stated.
Not shown in the sources checked.
- Commercial termsMet
No hidden lock-in in the commercial terms.
Monthly billing is offered beside annual billing on the paid plans.
Not assessed is not a failure — it means we have not checked yet. Methodology
Evidence
Sources
- Hootsuite Plans, Prices, and FeaturesTo re-check
- Hootsuite Trust CenterTo re-check
- Data Processing AddendumTo re-check
- Security Practices & Data ProtectionTo re-check
- API overviewTo re-check
- Social OSTo re-check
- Vancouver-based Hootsuite buys analytics firm Talkwalker as CEO foresees social media disruptionTo re-check
Every attribute
The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.
Identity
Fit
Capabilities
Commercial
| Pricing models | Per user | |
|---|---|---|
| Free tier | No | |
| Starting price | US$99.00 (October 2026) | |
| Published contract terms | Not recorded |
Trust
The community
| "Looks right" confirmations | 0 | |
|---|---|---|
| Community experiences | 0 |
Experiences and ratings
Share your experienceNo experiences with Hootsuite yet. Used it? Yours could be the first.
Experiences are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not share an experience of a product you work for, sell, compete with or are paid to promote.
Profile shape
- Disciplines
- 17
- Reach
- 100
- Connectors
- 0
- Features
- 0
- Price clarity
- 100
- Criteria shown
- 67
Breadth measures from recorded facts — not a quality score.