Social listening and consumer intelligence
Brandwatch
Listens to online conversation and manages social media and influencer programmes.
Brandwatch offers three solutions: consumer intelligence (social listening), social media management and influencer marketing, each sold as a custom plan. Cision closed its acquisition of Brandwatch on 1 June 2021 and merged it with Falcon.io, its social media management unit.
Where it shines
- States that all its products are ISO 27001:2022 certified and audited at least annually by a third party.
- Covers listening, publishing and influencer work in one vendor.
Check before signing
- No published prices.
- No SOC 2 report was found in the sources checked.
What it offers
- Objectives
- Disciplines
- Markets
- Global
- Attestations
- ISO/IEC 27001Each one cites its source below.
Technical details
- Category
- Social listeningSocial media managementInfluencer platform
- Deployment
- Cloud (SaaS)
- Pricing model
- Quote on request
Something is listed only when it can be checked. A connection we could not confirm is left off, and Find your stack then credits a public API at half weight.
Our six checks
- Transparency: not met
- Interfaces: not known yet
- Delivery: not known yet
- Consent: not known yet
- Data: not known yet
- Commercial terms: not known yet
- TransparencyNot met
Pricing and terms are published.
Plans are custom; the plans page asks visitors to book a demo and shows no prices.
- InterfacesNot assessed
An API, data export and integrations are documented.
Not shown in the sources checked.
- DeliveryNot assessed
What the product claims to do is documented.
Not shown in the sources checked.
- ConsentNot assessed
Consent and preference management is built in.
Not shown in the sources checked.
- DataNot assessed
Data ownership, residency and export on exit are stated.
Not shown in the sources checked.
- Commercial termsNot assessed
No hidden lock-in in the commercial terms.
Not shown in the sources checked.
Not assessed is not a failure — it means we have not checked yet. Methodology
Evidence
Sources
- Pricing & Plans for Every TeamTo re-check
- The Brandwatch Security ProgrammeTo re-check
- Cision Closes Brandwatch AcquisitionTo re-check
- Cision Closes Brandwatch AcquisitionTo re-check
Every attribute
The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.
Identity
Fit
Capabilities
Commercial
| Pricing models | Quote on request | |
|---|---|---|
| Free tier | No | |
| Starting price | On request | |
| Published contract terms | Not recorded |
Trust
The community
| "Looks right" confirmations | 0 | |
|---|---|---|
| Community experiences | 0 |
Experiences and ratings
Share your experienceNo experiences with Brandwatch yet. Used it? Yours could be the first.
Experiences are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not share an experience of a product you work for, sell, compete with or are paid to promote.
Profile shape
- Disciplines
- 33
- Reach
- 100
- Connectors
- 0
- Features
- 0
- Price clarity
- 25
- Criteria shown
- 0
Breadth measures from recorded facts — not a quality score.