Surveys and forms
SurveyMonkey
Online surveys and forms, from a free plan to team and enterprise plans.
SurveyMonkey offers a free Basic plan, paid individual plans and per-user team plans with a three-user minimum, plus Enterprise. Responses over a plan's limit are charged per response. A consortium led by Symphony Technology Group (STG) completed its acquisition of Momentive, SurveyMonkey's parent, in 2023, taking the company private.
Where it shines
- States a free plan with no time limit.
- Lists SOC 2 Type II, ISO 27001 and PCI DSS in its trust centre.
- Choice of data storage location for Enterprise users.
Check before signing
- Team plans require at least three users.
- Responses above a plan's limit cost USD 0.15 each.
- The choice of storage location is limited to Enterprise.
What it offers
- Objectives
- Markets
- Global
- Attestations
- SOC 2 reportISO/IEC 27001GDPR (DPA offered)Each one cites its source below.
Technical details
- Category
- Surveys and research
- Deployment
- Cloud (SaaS)
- Pricing model
- Free tierPer userFlat plansUsage-based
Something is listed only when it can be checked. A connection we could not confirm is left off, and Find your stack then credits a public API at half weight.
Our six checks
- Transparency: met
- Interfaces: met
- Delivery: met
- Consent: not known yet
- Data: met
- Commercial terms: not known yet
- TransparencyMet
Pricing and terms are published.
Publishes plan prices and the per-response overage charge.
- InterfacesMet
An API, data export and integrations are documented.
Documents a public API (v3) with webhooks for survey and response events.
- DeliveryMet
What the product claims to do is documented.
Plan limits and billing options are described in its help centre.
- ConsentNot assessed
Consent and preference management is built in.
Not shown in the sources checked.
- DataMet
Data ownership, residency and export on exit are stated.
Stores data on AWS in Ireland, Canada and the US; Enterprise users can choose where some data is stored.
- Commercial termsNot assessed
No hidden lock-in in the commercial terms.
Monthly billing is offered only on the Standard plan; other plans are billed annually.
Not assessed is not a failure — it means we have not checked yet. Methodology
Evidence
Sources
- SurveyMonkey Plans and PricingTo re-check
- SurveyMonkey Plans: Get Started for FreeTo re-check
- Monthly Payment OptionTo re-check
- SurveyMonkey Trust CenterTo re-check
- GDPR And CCPA ComplianceTo re-check
- SurveyMonkey APITo re-check
- Consortium led by Symphony Technology Group Completes Acquisition of Momentive GlobalTo re-check
Every attribute
The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.
Identity
| Type | Platform | |
|---|---|---|
| Categories | Surveys and research | |
| Founded | Not recorded | |
| Headquarters | United States | |
| Ownership | Privately held | |
| Open source | No | |
| Added by | IMC Report team |
Fit
Capabilities
Commercial
| Pricing models | Free tier, Per user, Flat plans, Usage-based | |
|---|---|---|
| Free tier | Yes | |
| Starting price | US$0.00 (October 2026) | |
| Published contract terms | Not recorded |
Trust
The community
| "Looks right" confirmations | 0 | |
|---|---|---|
| Community experiences | 0 |
Experiences and ratings
Share your experienceNo experiences with SurveyMonkey yet. Used it? Yours could be the first.
Experiences are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not share an experience of a product you work for, sell, compete with or are paid to promote.
Profile shape
- Disciplines
- 0
- Reach
- 100
- Connectors
- 0
- Features
- 0
- Price clarity
- 100
- Criteria shown
- 67
Breadth measures from recorded facts — not a quality score.
Alternatives