Pipedrive is a sales CRM built around deal pipelines, with Lite, Growth, Premium and Ultimate plans priced per seat. Customer data is hosted on AWS in an EU, UK or US region depending on where the customer is. Its trust centre lists ISO/IEC 27001:2022, ISO/IEC 27701, SOC 2 Type 2 and SOC 3.
Where it shines
- Publishes per-seat prices for all plans.
- Its ISO/IEC 27001:2022 certificate is posted in a public trust centre.
- EU customers' data is hosted in an EU region.
Check before signing
- The hosting region follows the customer's location rather than a free choice.
- Some older Pipedrive pages still describe earlier certifications and plan names.
What it offers
- Objectives
- Disciplines
- Markets
- Global
- Attestations
- GDPR (DPA offered)ISO/IEC 27001SOC 2 reportEach one cites its source below.
Technical details
- Category
- CRM
- Deployment
- Cloud (SaaS)
- Pricing model
- Per user
Something is listed only when it can be checked. A connection we could not confirm is left off, and Find your stack then credits a public API at half weight.
Our six checks
- Transparency: met
- Interfaces: not known yet
- Delivery: met
- Consent: not known yet
- Data: met
- Commercial terms: not known yet
- TransparencyMet
Pricing and terms are published.
Publishes per-seat prices for every plan.
- InterfacesNot assessed
An API, data export and integrations are documented.
Not checked against a source for this listing.
- DeliveryMet
What the product claims to do is documented.
A public knowledge base documents security and data hosting.
- ConsentNot assessed
Consent and preference management is built in.
Not checked against the vendor's own documentation for this listing.
- DataMet
Data ownership, residency and export on exit are stated.
Hosts EU customers in an EU region, other European and EMEA customers in a UK region, and the rest in the US.
- Commercial termsNot assessed
No hidden lock-in in the commercial terms.
Contract and exit terms were not checked for this listing.
Not assessed is not a failure — it means we have not checked yet. Methodology
Evidence
Sources
- CRM Pricing PlansTo re-check
- Trust CenterTo re-check
- Pipedrive strengthens security and privacy commitments with renewed ISO certificationsTo re-check
- How secure is my data in Pipedrive?To re-check
- CRM Security PoliciesTo re-check
Every attribute
The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.
Identity
| Type | Platform | |
|---|---|---|
| Categories | CRM | |
| Founded | Not recorded | |
| Headquarters | Not recorded | |
| Ownership | Not recorded | |
| Parent company | Not recorded | |
| Stock ticker | Not recorded | |
| Open source | No | |
| Added by | IMC Report team |
Fit
Capabilities
Commercial
| Pricing models | Per user | |
|---|---|---|
| Free tier | No | |
| Starting price | US$14.00 (October 2026) | |
| Published contract terms | Not recorded |
Trust
The community
| "Looks right" confirmations | 0 | |
|---|---|---|
| Community experiences | 0 |
Experiences and ratings
Share your experienceNo experiences with Pipedrive yet. Used it? Yours could be the first.
Experiences are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not share an experience of a product you work for, sell, compete with or are paid to promote.
Profile shape
- Disciplines
- 17
- Reach
- 100
- Connectors
- 0
- Features
- 0
- Price clarity
- 100
- Criteria shown
- 50
Breadth measures from recorded facts — not a quality score.
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