Marketing automation and CDP
Bloomreach
Commerce-focused platform with a CDP and marketing automation (Engagement), product search (Discovery) and a headless CMS (Content).
Bloomreach sells three products: Engagement (a customer data platform with marketing automation), Discovery (AI-driven search and merchandising) and Content (a headless CMS). Prices are not published. The company states an annual SOC 2 Type II report and ISO/IEC 27001, 27017, 27018, 9001 and 22301 certifications.
Where it shines
- Renewed ISO/IEC 27001:2022, 27017 and 27018 certifications in December 2024.
- Consent management is part of the Engagement product.
Check before signing
- No published prices.
- SOC 2 reports and penetration tests are shared on request through its trust portal, under NDA.
What it offers
- Objectives
- Disciplines
- Industries
- Retail and e-commerceFinancial services
- Markets
- Global
- Attestations
- SOC 2 reportISO/IEC 27001GDPR (DPA offered)Each one cites its source below.
Technical details
- Category
- Marketing automationCustomer data platform (CDP)Web content and digital experience (CMS, DXP)
- Deployment
- Cloud (SaaS)
Something is listed only when it can be checked. A connection we could not confirm is left off, and Find your stack then credits a public API at half weight.
Our six checks
- Transparency: not met
- Interfaces: met
- Delivery: met
- Consent: met
- Data: not known yet
- Commercial terms: not known yet
- TransparencyNot met
Pricing and terms are published.
No prices are published.
- InterfacesMet
An API, data export and integrations are documented.
Engagement documentation describes what to expect when integrating data sources.
- DeliveryMet
What the product claims to do is documented.
Public product documentation covers Engagement's features.
- ConsentMet
Consent and preference management is built in.
Engagement documentation lists consent management, audit logs and customer anonymisation.
- DataNot assessed
Data ownership, residency and export on exit are stated.
A sub-processor list is published; hosting regions were not confirmed.
- Commercial termsNot assessed
No hidden lock-in in the commercial terms.
Contract and exit terms were not checked for this listing.
Not assessed is not a failure — it means we have not checked yet. Methodology
Evidence
Sources
- Security at BloomreachTo re-check
- Bloomreach Announces Another Successful Completion of ISO RecertificationsTo re-check
- Marketing Automation PlatformTo re-check
- Bloomreach ContentTo re-check
- What to expect when you integrateTo re-check
- About BloomreachTo re-check
- Website Privacy NoticeTo re-check
- AI-Driven Real-Time Personalization for Financial ServicesTo re-check
Every attribute
The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.
Identity
Fit
Capabilities
Commercial
| Pricing models | Not recorded | |
|---|---|---|
| Free tier | Not recorded | |
| Starting price | On request | |
| Published contract terms | Not recorded |
Trust
The community
| "Looks right" confirmations | 0 | |
|---|---|---|
| Community experiences | 0 |
Experiences and ratings
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Profile shape
- Disciplines
- 33
- Reach
- 100
- Connectors
- 0
- Features
- 0
- Price clarity
- 0
- Criteria shown
- 50
Breadth measures from recorded facts — not a quality score.