Independent reporting on integrated marketing communications

One message, every channel.

We explain the discipline, report on the industry and list its platforms and agencies by a published method. Every fact has a source, anyone can contribute, and corrections are made in the open.

One message, every channel: the four PESO circles meet in a light where one person stands, and television, outdoor, social, messaging, email and the stage all reach her

The basics

What is integrated marketing communications?

Planning every way a brand speaks, from advertising and PR to social, email and events, so that all of them tell one story and each one does its part. You meet it every day without noticing.

Start with IMC foundations
  • Paid
  • Earned
  • Shared
  • Owned
  • Integrated
Paid, earned, shared and owned media overlapping: Paid, Earned, Shared, Owned; Integrated.
  • The launch you saw everywhere

    The same idea on a billboard, in your feed and in the shop window, each doing a different job.

  • The email that followed your visit

    It picked up where the website left off, in the same voice.

  • The answer that sounded the same everywhere

    When something went wrong, the statement, the posts and the customer service replies all said one thing.

How it works

How an integrated plan comes together

Five steps from a business objective to a plan every channel can carry, and back again.

Read: planning and strategy
  1. 1 Objective
  2. 2 One message
  3. 3 The mix
  4. 4 Run and adapt
  5. 5 Measure
The integrated plan cycle: Objective, One message, The mix, Run and adapt, Measure, then back to the objective.
  1. Objective

    Start from one business objective and the audience it depends on, written so you can tell later whether it was met.

  2. One message

    Agree the idea every channel will carry: the brand's promise, the proof behind it, the tone it speaks in.

  3. The mix

    Choose the disciplines that reach that audience along its journey, and give each one a job: to inform, persuade, remind or prove.

  4. Run and adapt

    Each channel says the same thing in its own form and language, and the team adjusts as responses come in.

  5. Measure

    Judge the whole against the objective, not each channel on its own, and carry what you learn into the next plan.

Explore

Start from a discipline

Every way a brand speaks: what each discipline is for, and the platforms that support it.

Every listing, every filter

The practice

What integration asks of a team

Four habits that turn a set of channels into one plan.

Find your stack
  1. One objective

    Every channel works toward the same result, so their plans and their budgets can be weighed against each other.

  2. One message, adapted

    The idea stays the same; the form changes with the channel, the culture and the language.

  3. One view of the customer

    What a person did in one channel informs what they hear in the next, within the consent they gave.

  4. One team

    Brand, communications, performance and agencies plan together rather than handing work over the wall.

Learn

Fresh from the library

Plain-language foundations, primers and guides, with a source for every claim.

Browse the library

Myths and facts

Four things people often get wrong about integration

Each one answered in a sentence or two.

Start learning
  • MythIntegrated means the same ad everywhere

    Fact

    It means one idea, told in the form each channel needs. A poster, a post and an email can look nothing alike and still say the same thing.

  • MythIntegration is only for big brands

    Fact

    A small business with a website, a social account and an email list integrates the moment all three tell the same story.

  • MythIntegration is the agency's job

    Fact

    The objective and the brand belong to the business. Agencies can coordinate the work, but integration needs both sides at the same table.

  • MythMore channels means more integrated

    Fact

    Adding channels adds places to be inconsistent. Integration is about how the channels you use work together, not how many there are.

Independence

Nobody can buy their way onto your shortlist

IMC Report has no products of its own and no partners. No vendor or agency can pay to be listed, scored or ranked.

  • No partners. No partnership, reseller or referral relationship with anyone listed.
  • No affiliate links. Links to vendors are plain links; nobody is paid when you click or buy.
  • No paid placement. Listing, scoring and ranking cannot be bought. Nothing is featured or pinned.
  • Relationship-blind ranking. The engine reads only your brief and each listing's facts, and an automated test fails if any relationship field moves a result.

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